At VetLed, we believe that looking after your team is paramount. Ultimately, a well cared for and supported team look after your business and improves the veterinary care that you provide.
We produce and promote campaigns that will improve the welfare of veterinary professionals and improve veterinary care in the UK and beyond.
NEW CAMPAIGN • NEW CAMPAIGN
"Psychological safety has been identified as key differentiator between higher and lower performing teams in studies of professionals in a variety of industries. ”
What is Psychological safety and why is it important that we feel safe to speak up?
Psychological safety is broadly defined as a climate in which people are comfortable expressing and being themselves, more specifically when people have psychological safety at work they feel comfortable sharing concerns and mistakes without the fear of embarrassment or retribution. They are confident that they can speak up and won’t be humiliated, ignored or blamed, and they can ask questions if they are unsure of something.
It was identified by Google at the most important aspect of building a successful team as part of a two-year study – project Aristotle and was found to underpin the other four key dynamics: dependability, structure and clarity, meaning of work and impact of work.
What happens when we don’t have psychological safety?
When we experience stress or fear at work, our amygdala is activated (the part of our brain that is responsible for detecting threats) this causes a physiological response and hormones are released which prepare us to have to fight, run or freeze, as our brain focuses on this it shuts down our ability to think strategically and shifts our behaviour from reasonable and rational to primal and reactive. Fear inhibits learning, impairs analytical thinking, creative insight and problem solving.
The most common triggers of our stress response in practice include:
Lack of respect
Unfair treatment (especially following an adverse event or near miss)
Not being heard
How do we build psychological safety?
To find out more about how you can build psychological safety in your workplace and make sure that every member of the team feels #safetospeakup why not sign up to one of our Safe To Speak Up workshops on Wednesday 11th May? Workshops will be repeated throughout the day to ensure that there is a time that suits everyone.
The VetLed Civility Saves Lives campaign has been developed in collaboration with the Civility Saves Lives campaign set up by healthcare professionals Dr Chris Turner, Dr Joe Farmer, Dr Penny Hurst and Denise Guzdz.
As well as supporting and conducting research into civility in the veterinary profession, we seek to educate and train veterinary professionals about the science behind incivility in the workplace. We aim to raise awareness of the negative impact that incivility can have and provide immediately applicable tools to challenge incivility and provide real solutions for the whole team going forward.
“Civil work environments matter because they reduce errors, reduce stress and foster excellence.”
The VetLed HALT Campaign champions safe, efficient and effective veterinary care. HALT is an acronym that has been used in numerous contexts for decades. It serves as a simple tool that places the spotlight on some of the physical and mental elements commonly affecting wellbeing and performance:
H ungry and/or Thirsty
A nxious and/or Angry
L ate and/or Lonely
In 2018, with the support of Guys and St Thomas’ Hospital, we pioneered the veterinary HALT campaign, providing free literature and tailored support to any practice wishing to partake.
As part of our ongoing focus on enhancing performance in practice, we have relaunched HALT making our wide range of HALT materials available to all veterinary professionals nationwide. HALT is driven by our patient safety, human factors and strategic communications experts, with the aim of reinforcing the importance of physical and mental wellbeing within our profession.