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Civility Saves Lives

VetLed CIVILITY SAVES LIVES Campaign logo

The VetLed Civility Saves Lives campaign has been developed in collaboration with the Civility Saves Lives campaign set up by healthcare professionals Dr Chris Turner, Dr Joe Farmer, Dr Penny Hurst and Denise Guzdz.

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As well as supporting and conducting research into civility in the veterinary profession, we seek to educate and train veterinary professionals about the science behind incivility in the workplace. We aim to raise awareness of the negative impact that incivility can have and provide immediately applicable tools to challenge incivility and provide real solutions for the whole team going forward.

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If you would like to talk to us about civility training for your workplace, please contact us or book a free consultation call to discuss your requirements.

CAMPAIGN RESOURCES

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CAMPAIGN SUMMARY

PRACTICE POSTERS

INTRO TO THE VETLED CIVILITY PROGRAMME

Further Reading

01.

Research

Ruminating on rudeness: Exploring veterinarians’ experiences of client incivility. Irwin, A, Hall, D, Ellis, H.  Vet Rec. 2022;e1078. 

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03.

Research

The Impact of Rudeness on Medical Team Performance: A Randomized Trial. Pediatrics, Riskin, A., Erez, A., Foulk, T. A., Kugelman, A., Gover, A., Shoris, I., Riskin, K. S., & Bamberger, P. A. (2015). 136(3), 487–495.

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05.

Website

Civility Saves Lives Website

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02.

Research

onsequences and coping: Investigating client, co-worker and senior colleague incivility within veterinary practice. Irwin, A., Silver-MacMahon, H., & Wilcke, S. (2022, March 17).

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04.

Article

The Price of Incivility. Harvard Business Review. Porath, C., & Pearson, C. (2013). 91(1-2), 114–146.

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