Psychological Safety Masterclass starts February 2026

Online Courses
Culture
Teamwork

Compassionate Communication - Open Course

Expertly manage conflict with both clients and individuals within your own team

249 + VAT
Jessica Woolrich
Jessica Woolrich
Dan Tipney
Dan Tipney
Dr. Alice Lawrence
Dr. Alice Lawrence
February to March 2026
Live Online
CPD Qualifying
Next Course Date
1st February 2026

This course is available to book now using the link below:

BOOK NOW!

Compassionate Communication for Veterinary Workplaces - “skillfully managing conflict”

Develop Nonviolent Communication skills to manage conflict and build empathy for use in your workplace, for individuals and teams.

This programme will support delegates to expertly manage conflict with both clients and individuals within their own team.

Carefully created for veterinary teams by trainers who have received Nonviolent Communication (NVC) training, this course will help delegates:

  • Understand clients and their colleagues better
  • Enhance their communication through skillful listening and receiving
  • Engage with empathy during challenging situations.

The principles and practices of Nonviolent Communication offer a paradigm shift in how we communicate – rather than relying on automatic reactions, you will learn ways to create choice during difficult interactions, allowing a return to calm compassion for ourselves, and clarity on how to proceed.

Delivery is modular, consisting of 4 x 90-minute online sessions, together with handouts and reflective practices to complete between sessions.

  • 4 modules (first recorded, the remainder live online)
  • 6 hours of formal CPD, and further reflective exercises
  • Based on the principles of Nonviolent Communication (NVC)
  • Expertly and sensitively led by Jess Woolrich RVN, VetLed Training Coordinator

BOOK NOW!

Course Testimonials

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Meet the trainers...

Jessica Woolrich

Jessica Woolrich

Training Coordinator and Trainer
BSc(Hons) RVN PGCert VetEd CertVNES
Dan Tipney

Dan Tipney

Training Director
Dr. Alice Lawrence

Dr. Alice Lawrence

Associate Trainer
BVM+S MRCVS

FAQs

What are the dates of the Compassinate Communicatin Open Course?
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In the course online or in person?
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Online Courses
Online Courses
Jessica Woolrich
Jessica Woolrich
Dan Tipney
Dan Tipney
Dr. Alice Lawrence
Dr. Alice Lawrence